Reviews of the Oh-Rome.com Customer Service
See what our clients have to say about us
Over the past years, many clients have put their trust in Oh-Rome.com to provide them with quality accommodation for their stay in Rome. To help us find out how we can improve, each client who has booked with us receives a feedback form. This allows them to evaluate and comment upon the accommodation they booked and the service they received. Our customers over the years have provided us with valuable feedback and some great advice. Please find below those very comments. We hope you find them of use to you in your search for accommodation.
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Nicholas, Ferndown, dorset, Great-britain
20 Apr 2011
Very helpful and provided lots of good information prior to our visit.
10
10
Vladimir, Belgrade, Yugoslavia
14 Apr 2011
very professional, without any problem
10
10
Albert L.P., De steeg, Netherlands
12 Apr 2011
8
10
Julie, Parattah, Australia
3 Apr 2011
I had a slight probelm checking in as there was no one there to greet me and hand over the keys etc. I rang Oh Rome and they were extremely quick to sort things out. I couldn't have asked for better service from them.
10
10
Anonymous
19 Mar 2011
We have used Oh service twice in six months and are pleased with the prompt service and instructions.
10
10
Anonymous
17 Mar 2011
I enjoyed the confirmation via telephone and found the service transparent, quick and well.
A very good experience! Many thanks.
10
10
Paulissen, Brugge, Belgium
14 Mar 2011
10
10
Patricia, Paris, France
9 Mar 2011
I really like the offers and the information suits what I got. The only remark is about the "four days before confirmimation to the contact person", I sent an e-mail and nobody answered so I start having doubts about the reserve I've done. You could be more pro-active...
10
10
johanna, Geldrop, Netherlands
11 Feb 2011
I had no need for service except pick up the key
6
10
Peter, Salisbury, Great-britain
7 Jan 2011
F. was a great help in showing us round the apartment and then round the neighbourhood, pointing out where to eat (and where not to), as well as great tips on places further afield.
10
10
