Helpful staff, prompt replies.
Very easy to deal with. SMS on arrival at each city is a nice touch and good to know you are always ready to help out.
Plenty of keeping in contact through e mail. Had text message when arrived in Venice if needed any help.
The email are very explicite and promptly arrived after the reservation.
Our emails were answered promptly
We liked the personal service we received, we were kept in contact throughout the booking process and the after booking care was very good.
The fact that you texted us when we arrived to leave a contact number if we had problems.
kept informed at all stages of the booking process, responded quickly to a query I had.
Easy search and easy booking process. Also when I had questions and contacted customer service, I received the answer fast enough.
Finding the apratement was easy, and it turned out to be exactly what we wanted.
Easy to negotiate website. Fast confirmation via email.
easy to view and book, quick responses to queries. Good value apartments
Value for money, helpfulness of staff and quality of accommodation.